Terms of Service — visz.ai
Draft — legal review pending (B7.1).
Provider: Domantas Paradauskas (sole proprietorship), Talstr. 29, 69231 Rauenberg.
§ 1 Scope — free use of visz.ai by businesses (B2B).
§ 2 Conclusion — by registration and acceptance of these terms (and DPA).
§ 3 Service — behavioural analytics (recordings, heatmaps, funnels, forms, frustration, surveys, feedback). Best-effort, no guaranteed availability/SLA (beta, § 15). No tier/SLA sale.
§ 4 Free use and branding — the service is free; feedback and mini-banner widgets carry „Powered by Visz.ai“ (not removable in the free version).
§ 5 Paid plans — no paid plans or prices in this version.
§ 6 Payment processing — no payment processing in this version.
§ 7 User duties — lawful snippet use; valid visitor consent; PII-free custom events/tags/surveys/feedback (cf. DPA § 2).
§ 8 Availability — best-effort; maintenance and outages possible; no claim to uninterrupted operation (beta).
§ 9 Data ownership — the analytics data belongs to the user; Visz.ai never uses it for AI training or advertising.
§ 10 Software licence — simple, non-transferable right to use the snippet/dashboard.
§ 11 Prohibited use — no tracking without consent, no special categories (Art. 9), no abuse.
§ 12 Liability — for intent and gross negligence; for ordinary negligence only for cardinal duties, limited to foreseeable damage; further limited given the free service.
§ 13 Indemnity — the user indemnifies Visz.ai against third-party claims arising from unlawful snippet use (for example tracking without consent).
§ 14 Term and termination — terminable any time by account deletion; Visz.ai may terminate with notice.
§ 15 BETA NOTICE — visz.ai is in public beta. Features may change, data may exceptionally be lost, there is no availability guarantee. Use at your own risk.
§ 16 Changes to the terms — material changes 30 days in advance; right to object.
§ 17 Data protection — see the privacy policy and DPA.
§ 18 Dispute resolution — no consumer arbitration (B2B); ODR platform notice.
§ 19 Final provisions — German law, jurisdiction (where permitted), severability; the German version prevails.
In case of any conflict between the German and the English version, the German version prevails.